Notes

Heuristic Evaluation Method

Evaluators initially work separately

Results collated after initial wave of evaluation

Report generation:

By evaluator themselves (takes more time/more expensive)
Recorded and reported by an observer
Observers can also provide help with specific system

Sessions last typically 1-2 hours:

First iteration to get an idea of system dialogue/flow

Second iteration to analyse specific features

Evaluation based on a generalised usability criterion

Report identifies violations of heuristics


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