Advertising Authoring and Content Creation Billing Systems collaboration Software and Groupware Component Builders Content Management Database Connectivity Decision Support Software Distributed Server Management Document Management and Workflow Electronic Commerce Email/Messaging GIS Information Push Internet EDI Internet/Intranet Server Software and Platforms License Tools Navigation/Search and Retrieval Network Communications and Connectivity On-Line Training Other Internet Applications and Tools Payment Systems Sales Force Automation Security Usage/Analysis/profining Web Application Development Tools Web Audio/Video Web-Based Middleware Web Browsers Web Customer Management Solutions Web Databases Website Management Webtop Productivity Tools Delivery of government services over IP. This topic encourages the participants to examine how their organizations can use IP to provide electronic services to Canadian business or consumers. Public Key Infrastructure