Session 1: Why is this a problem?

• Why is Web Search so Hard... to Evaluate? D. Rose
• An Analysis of Multimedia Searching on Alta Vista. B.Jansen, A. Spink, J.Pederson
• Web Search Effectiveness. S. Denn
• Discussion

Session 2: How can we measure Effectiveness?

• Techniques for Understanding the User Experience D. Karis (Presentation)
• Expectation as a Mediator of User Satisfaction A. Cox and M. Fisher (Presentation)
• Do Acronyms of Higher Educational Institutions in Hungary Identify Their Own Institutions on the Web? A. Skrop (Presentation)
• Measuring Web Search Effectiveness: Rutgers at Interactive TREC N.Belkin and G. Muresan (Presentation)
• Enabling Users to Visually Evaluate the Effectiveness of Different Search Queries or Engines A. Spoerri
• What makes an expert Searcher? Evidence from User Studies E. Hargittai
• Discussion

Session 3: Techniques to Improve Effectiveness (I)

• Ranking Search Results by Web Quality Dimensions J.Pun and F. Lochovsky
• Three Pillars for Congenial Web Searching M.Gnasa, M. Won, and A.Cremers
• Enabling Users to Visually Evaluate the Effectiveness of Different Search Queries or Engines A. Spoerri
• Blue Yonder: System for Web Search of Dialog Effectiveness D.George and M.Stys
  
• Identifying Web Genre: Hitting a Moving Target M. Shepherd and C.Watters (Presentation)
• Discussion

Session 4: Techniques to Improves Effectiveness (II)

• User vs. System Generated Similarity Measure with Visualization S. Koshman (Presentation)
• Characteristics of Backlinked Web Sites P. Clemson
• Design and Evaluation of Support for Query Refinement in Web Searching S. Rieh
• Discussion