CSCI 4163/6904

Winter 2013

Tentative schedule and partial readings (L=lecture, T=tutorial, S=seminar) – Required readings with questions to be submitted indicated with **

 

****ever under construction****

Type#

Date

Topics and Readings

Deliverables

Assigned

L0

Tue Jan 8

Syllabus & overview

 

 

L1

Thu Jan 10

Overview: HCI & User centered contextual design processes

Required:

-       Reading for Thursday, January 10th: Carroll, John M. (2013): Human Computer Interaction (HCI). In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. http://www.interaction-design.org/encyclopedia/human_computer_interaction_hci.html

 

Additional readings

-       http://www.upassoc.org/usability_resources/about_usability/what_is_ucd.html

-       http://www.usabilitynet.org/tools/methods.htm

-       http://www.usabilitynet.org/tools/context.htm

-       Beyer, H. and Holtzblatt, K. 1999. Contextual design. interactions 6, 1 (Jan. 1999), 32-42. DOI

 

 

L2

Tue Jan 15

Surveys /Interviews

Required:

-       **Alex Braunstein, Laura Granka, and Jessica Staddon. 2011. Indirect content privacy surveys: measuring privacy without asking about it. In Proceedings of the Seventh Symposium on Usable Privacy and Security (SOUPS '11). ACM, New York, NY, USA, , Article 15 , 14 pages. DOI=10.1145/2078827.2078847 http://doi.acm.org/10.1145/2078827.2078847

 

Additional resources:

-       http://www.usabilitynet.org/tools/surveys.htm

-       http://www.usabilitynet.org/tools/interviews.htm

 

 

MP1

T1

Wed Jan 16

Experimental Design tutorial – discussion of MP1 requirements

Required:

Ethics Tutorial (self-directed study on own time): Read the Dalhousie policy. Complete the TCPS tutorial.

-       http://www.dal.ca/content/dam/dalhousie/pdf/research-services/Policy_on_the_Ethical_Conduct_of_Research_Involving_Humans__Approved_by_Senate_May_14__2012_.pdf

-       http://www.pre.ethics.gc.ca/eng/education/tutorial-didacticiel

 

 

MP1 group formed

Ethics tutorial

L3

Thu Jan 17

Interviews/Focus Groups

Required:

-       ** Sri Kurniawan, Murni Mahmud, and Yanuar Nugroho. 2006. A study of the use of mobile phones by older persons. In CHI '06 Extended Abstracts on Human Factors in Computing Systems (CHI EA '06). ACM, New York, NY, USA, 989-994. DOI=10.1145/1125451.1125641 http://doi.acm.org/10.1145/1125451.1125641

Additional resources:

-       http://www.usabilitynet.org/tools/focusgroups.htm

Seminar Topic form completed with preferences

 

L4

Tue Jan 22

Observations

Required:

-       http://www.usabilitynet.org/tools/userobservation.htm

 

 

T2

Wed Jan 23

MP1: Interviews: Group D (unstructured) & Group G (semi-structured)

 

-       Note: ALL students expected to attend and to take part in this and all other MP1 Exercises

-       Roles:

-       Researchers (MP1 groups assigned the methodology): Practice research protocol on participant volunteers. Post session: write up a reflection of what went well and did not go well and refine protocol for MP1 project. Include in your project binder.

-       Participant Volunteers: Act as a participant (feel free to make up a persona and act accordingly - be the bear!); at end of session, complete a quick rating sheet. At beginning of next tutorial, hand in a 1 page critique of your experience as a participant and suggestions for improvements.

-       Observer: Observe the exercises when not acting as a participant volunteer; at end of session, complete a quick rating sheet. At beginning of next tutorial, hand in a 1 page critique of what you observed and suggestions for improvements.

-       NOTE: Only 1 critique is required to be submitted per tutorial. Please prioritize it so that you maximize the impact of your feedback (i.e., if you were a participant volunteer for 2 groups and the protocol of one group was rougher than the other, give your feedback to the rough group; give feedback in your role a participant volunteer over that as a general observer as it will likely be more detailed)

-       SUMMARY: 1) end of each tutorial – submit rating sheets (1 per each time being a participant volunteer, 1 for each group observed (summarize all observations for each group on 1 rating sheet); 2) beginning of next tutorial, submit 1 critique

Ethics tutorial completed & certificate submitted to TA

MP1 Interview Groups pilot protocol

 

L5

Thu Jan 24

Diary studies

Required:

-       Advertising diary exercise (handout from Tuesday class)

-       **Carter, Scott and Mankoff, Jennifer, "When Participants Do the Capturing: The Role of Media in Diary Studies" (2005). HumanComputer Interaction Institute. Paper 123. http://repository.cmu.edu/hcii/123

-       http://www.alistapart.com/articles/culturalprobe/

-       http://research.microsoft.com/en-us/um/people/horvitz/taskdiary.pdf

 

 

L6

Tue Jan 29

Methodological Tradeoffs

-       **McGrath, J. (1994). Methodology matters: Doing research in the behavioural and social sciences. (BGBG 152-169) (handout given on January 22nd)

 

 

T3

Wed Jan 30

MP1: Focus Groups – Group C (w/o activity) and Group E (with activity)

MP1 Focus Groups groups pilot protocol

 

L7

Thu Jan 31

Qualitative Analysis:

Required:

-       **Melanie Tory and Sheryl Staub-French. 2008. Qualitative analysis of visualization: a building design field study. In Proceedings of the 2008 Workshop on BEyond time and errors: novel evaLuation methods for Information Visualization (BELIV '08). ACM, New York, NY, USA, Article 7, 8 pages. http://doi.acm.org/10.1145/1377966.1377975

-       Qualitative data analysis tutorial: http://edutechwiki.unige.ch/en/Methodology_tutorial_-_qualitative_data_analysis

Additional reading:

-       Lada Gorlenko and Paul Englefied. 2006. Usability error classification: qualitative data analysis for UX practitioners. In CHI '06 Extended Abstracts on Human Factors in Computing Systems (CHI EA '06). ACM, New York, NY, USA, 803-808 http://doi.acm.org/10.1145/1125451.1125610

 

 

L8

Tue Feb 5

Qualitative Analysis 2

Required:

-       ** Rodrigo Werlinger, Kirstie Hawkey, Kasia Muldner, Pooya Jaferian, and Konstantin Beznosov. 2008. The challenges of using an intrusion detection system: is it worth the effort?. In Proceedings of the 4th symposium on Usable privacy and security (SOUPS '08). ACM, New York, NY, USA, 107-118. http://doi.acm.org/10.1145/1408664.1408679

-       Affinity Diagrams (aka K-J Technique) http://www.uie.com/articles/kj_technique

Additional reading:

-       Sandelowski, M. (2000), Whatever happened to qualitative description?. Res. Nurs. Health, 23: 334–340. http://www.wou.edu/~mcgladm/Quantitative Methods/optional stuff/qualitative description.pdf

-       Hudson, William (2013): Card Sorting. In: Soegaard, Mads and Dam, Rikke Friis (eds.). "The Encyclopedia of Human-Computer Interaction, 2nd Ed.". Aarhus, Denmark: The Interaction Design Foundation. Available online at http://www.interaction-design.org/encyclopedia/card_sorting.html

 

 

T4

Web Feb 6

MP1: Contextual Inquiries – Group B

MP1 Contextual Inquiry and Observation groups pilot protocol

 

L9

Thu Feb 7

Models: attention, perception, cognition

1.     **E. Horvitz, C. M. Kadie, T. Paek, D. Hovel. Models of Attention in Computing and Communications: From Principles to Applications, Communications of the ACM 46(3):52-59, March 2003 http://research.microsoft.com/en-us/um/people/horvitz/cacm-attention.pdf

2.     Joshua Hailpern, Nicholas Jitkoff, Andrew Warr, Karrie Karahalios, Robert Sesek, and Nik Shkrob. 2011. YouPivot: improving recall with contextual search. In Proceedings of the 2011 annual conference on Human factors in computing systems (CHI '11). ACM, New York, NY, USA, 1521-1530.

 

 

L10

Tue Feb 12

Synthesizing Results & Implications for design

-       **Dourish, P. 2006. Implications for design. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Montreal, Quebec, Canada, April 22 - 27, 2006). R. Grinter, T. Rodden, P. Aoki, E. Cutrell, R. Jeffries, and G. Olson, Eds. CHI '06. ACM, New York, NY, 541-550.DOI

 

 

T5

Wed Feb 13

MP1: Surveys – Group A (paper)

MP1 Survey groups pilot protocol

 

S1

Thu Feb 14

ST 1: Eve El-Semaani, Julia Weber: Bringing supportive technology into the classroom slides

1.     **Claudio Alvarez, Rosa Alarcon, and Miguel Nussbaum (2011). Implementing collaborative learning activities in the classroom supported by one-to-one mobile computing: A design-based process, Mobile Applications: Status and Trends, 84, 1961-1976 http://www.sciencedirect.com/science/article/pii/S0164121211001865

 

2.     Cramer, M., Hirano, S.h, Tentori, M., Yeganyan, M.T., Hayes, G.T. (2011).Classroom-based Assistive Technology: Collective Use of Interactive Visual Schedules by Students with Autism. In Proc. of Proceedings of the 2011 annual conference on Human factors in computing systems (CHI 2011), Vancouver, BC, 1-10. http://dl.acm.org/citation.cfm?id=1978944

 

ST 2: Igor Santos, Jessica Pauli Bonson: Adaptive systems slides

  1. **Gajos, K. Z., Czerwinski, M., Tan, D. S., and Weld, D. S. 2006. Exploring the design space for adaptive graphical user interfaces. In Proceedings of the Working Conference on Advanced Visual interfaces (Venezia, Italy, May 23 - 26, 2006). AVI '06. ACM, New York, NY, 201-208.
  2. Hill, R., Wesson, J. (2010). A-Pointer: an Adaptive Mobile Tourist Guide. In Proc. of 2010 Annual Research Conference of the South African Institute of Computer Scientists and Information Technologist, 113-122.

 

 

S2

Tue Feb 19

ST 3: Mohmmed Alnusayri: Interactions – natural user interfaces slides

1.     **Garth Shoemaker, Takayuki Tsukitani, Yoshifumi Kitamura, and Kellogg S. Booth. 2010. Body-centric interaction techniques for very large wall displays. In Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (NordiCHI '10). ACM, New York, NY, USA, 463-472. DOI=10.1145/1868914.1868967 http://doi.acm.org/10.1145/1868914.1868967

2.     Peter Peltonen, Esko Kurvinen, Antti Salovaara, Giulio Jacucci, Tommi Ilmonen, John Evans, Antti Oulasvirta, and Petri Saarikko. 2008. It's Mine, Don't Touch!: interactions at a large multi-touch display in a city centre. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '08). ACM, New York, NY, USA, 1285-1294. http://doi.acm.org/10.1145/1357054.1357255

L: Kirstie – set up for synthesis exercises in T6

 

 

T6

Wed Feb 20

Class synthesis of MP1 results

Template to use to present initial findings: slide template

 

 

 

 

Thu Feb 21

Test 1 (Experimental design thought exercise – understanding users)

Test 2

 

 

Feb 25-March 1

Study break

 

 

S3

Tue Mar 5

ST5: Olinga Munro, Nathan Johnson: Designing critical systems to improve human decision making and decrease human error

1.     ***Sarcevic, A., Palen, L.A., Burd, R.S. (2011). Coordinating time-critical work with role-tagging. In Proc. of Conference on Computer Supported Cooperative Work (CSCW’11), Hangzhou, China465-474.

2.     MacKay, W., (1999). Is paper safer? The role of paper flight strips in air traffic control. ACM Transactions on Computer-Human Interaction, 6(4): 311-340.

 

Technical difficulties for ST6 – rescheduled for March 6th

Discussed initial ideas for MP2 – Fitts Law evluations

MP 1 final report due

 

T7

Wed Mar 6

ST6: Jayagopal Narayanasmy: Evaluating Evaluations

1.     **Greenberg, S. and Buxton, B. (2008). Usability evaluation considered harmful (some of the time). In Proceeding of the Twenty-Sixth Annual SIGCHI Conference on Human Factors in Computing Systems (Florence, Italy, April 05 - 10, 2008). CHI '08. ACM, New York, NY, 111-120. web

2.     Eva Hornecker and Emma Nicol. 2012. What do lab-based user studies tell us about in-the-wild behavior?: insights from a study of museum interactives. In Proceedings of the Designing Interactive Systems Conference (DIS '12). ACM, New York, NY, USA, 358-367. http://doi.acm.org/10.1145/2317956.2318010

Fitts Law

- Exercise: http://fww.few.vu.nl/hci/interactive/fitts/

- Required reading for MP2:

1.     MacKenzie, I. S. (1992). Movement time prediction in human-computer interfaces. (Reprinted in BGBG 483-493) http://www.yorku.ca/mack/GI92.html

2.      Forlines, C., Wigdor, D., Shen, C., and Balakrishnan, R. 2007. Direct-touch vs. mouse input for tabletop displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 647-656.http://doi.acm.org/10.1145/1240624.1240726

 

 

S4

Thu Mar 7

ST 7: Phi Phan, Nathan LaPierre: Interruptions – when to interrupt

1.     ** Iqbal, S. T. and Horvitz, E. 2007. Disruption and recovery of computing tasks: field study, analysis, and directions. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 677-686. (doi)

2.     Dario D. Salvucci, Niels A. Taatgen, and Jelmer P. Borst. 2009. Toward a unified theory of the multitasking continuum: from concurrent performance to task switching, interruption, and resumption. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems(CHI '09). ACM, New York, NY, USA, 1819-1828. http://doi.acm.org/10.1145/1518701.1518981

 

ST 8: Puthan Sanjai: Interruptions – how to interrupt

1.     Gluck, J., Bunt, A., and McGrenere, J. 2007. Matching attentional draw with utility in interruption. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 41-50. (doi)

2.     Julie S. Weber, Mark W. Newman, and Martha E. Pollack. 2009. Multi-format Notifications for Multi-tasking. In Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part I (INTERACT '09), Tom Gross, Jan Gulliksen, Paula Kotz, Lars Oestreicher, Philippe Palanque, Raquel Oliveira Prates, and Marco Winckler (Eds.). Springer-Verlag, Berlin, Heidelberg, 247-260. http://dx.doi.org/10.1007/978-3-642-03655-2_31

 

 

 

S5

Tue Mar 12

ST 9: Amjad Alsirhani: Personalization

1.     **Alfred Kobsa. 2007. Privacy-enhanced personalization. Commun. ACM 50, 8 (August 2007), 24-33. http://doi.acm.org/10.1145/1278201.1278202

2.     Blase Ur, Pedro Giovanni Leon, Lorrie Faith Cranor, Richard Shay, and Yang Wang. 2012. Smart, useful, scary, creepy: perceptions of online behavioral advertising. In Proceedings of the Eighth Symposium on Usable Privacy and Security (SOUPS '12). ACM, New York, NY, USA, , Article 4 , 15 pages. DOI=10.1145/2335356.2335362 (doi)

 

ST 10: Nigel Smith, Chris Dingwell: Documentaries, Youtube videos to help inform design

1.     **Mancini, C., Rogers, Y., Bandara, A.K., Coe, T., Jedrzejczyk, L., Joinson, A., Price, B., Thomas, K., Nuseibeh, B. (2010). Contravision: Exploring users’ reaction to futuristic technology. In Proc. of International Conf. on Human Factors in Computing Systems (CHI ’10), PLACE, 153-162.

2.     Raijmakers, B., Gaver, W.W., Bishay, J. (2006). Design Documentaries: Inspiring Design Research through Documentary Film. In Proc. of Conference on Designing Interactive System, University Park, Pennsylvania, 229-238.

 

 

T8

Wed Mar 13

Experimental design – controlled evaluation – measuring the human – ecological validity

-       went over MP2 requirements

-       finalized groups – assigned experimental designs to groups

 

 

S6

Thu Mar 14

ST 11: Abdulhadi Alqarni: Universal usability: children

1.     **Hilary Browne Hutchinson, Benjamin B. Bederson, and Allison Druin. 2006. The evolution of the international children's digital library searching and browsing interface. In Proceedings of the 2006 conference on Interaction design and children (IDC '06). ACM, New York, NY, USA, 105-112. (doi)

2.     Jacob O. Wobbrock, Shaun K. Kane, Krzysztof Z. Gajos, Susumu Harada, and Jon Froehlich. 2011. Ability-Based Design: Concept, Principles and Examples. ACM Trans. Access. Comput. 3, 3, Article 9 (April 2011), 27 pages. (doi)

 

ST 12: Mike Doherty, Tiago Gondim: Understanding and supporting on-line communities

  1. **Ringel Morris, M., Counts, S., Roseway, A., Hoff, A., Schwarz. (2012).Tweeting is believing?: understanding microblog credibility perceptions. In Proc. of CSCW, Seattle WA, 441-450.
  2. Diakopoulos, N., De Choudhury, M., Naaman, M. (2012). Finding and assessing social media information sources in the context of journalism. In Proc. of CHI'2012, Austin, TX, 2451-2460.

 

 

S7

Tue Mar 19

ST 13: Ahmed Balfagih: CSCW: Co-located synchronous applications

1.     **Desney S. Tan, Darren Gergle, Regan Mandryk, Kori Inkpen, Melanie Kellar, Kirstie Hawkey, and Mary Czerwinski. 2008. Using job-shop scheduling tasks for evaluating collocated collaboration. Personal Ubiquitous Comput. 12, 3 (January 2008), 255-267. DOI=10.1007/s00779-007-0154-3 http://dx.doi.org/10.1007/s00779-007-0154-3

2.     Grudin, J. 1988. Why CSCW applications fail: problems in the design and evaluation of organizational interfaces. In Proceedings of the 1988 ACM Conference on Computer-Supported Cooperative Work (Portland, Oregon, United States, September 26 - 28, 1988). CSCW '88. ACM, New York, NY, 85-93. (doi)

 

L: Kirstie -   Quantitative Analysis

-        Mini-workshops on statistics at link:

-        Independent Versus Repeated t-tests

-        One-Way ANOVA (first six pages only, plus Bottom Line and Summary)

Two-Way ANOVA (first six pages only, plus Bottom Line and Summary)

 

 

T9

Wed Mar 20

MP2: get feedback on experimental design/consult with Igor re: study instrument requirements

 

S8

Thu Mar 21

ST 15: Madan Kumar Palani: Tabletop systems

1.     **Anthony Tang, Michel Pahud, Sheelagh Carpendale, and Bill Buxton. 2010. VisTACO: visualizing tabletop collaboration. In ACM International Conference on Interactive Tabletops and Surfaces(ITS '10). ACM, New York, NY, USA, 29-38. http://doi.acm.org/10.1145/1936652.1936659

2.     Morris, M. R., Paepcke, A., Winograd, T., and Stamberger, J. 2006. TeamTag: exploring centralized versus replicated controls for co-located tabletop groupware. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Montreal, Quebec, Canada, April 22 - 27, 2006). CHI '06. ACM, New York, NY, 1273-1282. (doi)

 

 

ST 16: Karthik Damodaran – Displays: small screen

1.     **Sebastian Boring, David Ledo, Xiang 'Anthony' Chen, Nicolai Marquardt, Anthony Tang, and Saul Greenberg. 2012. The fat thumb: using the thumb's contact size for single-handed mobile interaction. In Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services (MobileHCI '12). ACM, New York, NY, USA, 39-48. http://doi.acm.org/10.1145/2371574.2371582

2.     Stefano Burigat, Luca Chittaro, and Andrea Vianello. 2012. Dynamic visualization of large numbers of off-screen objects on mobile devices: an experimental comparison of wedge and overview+detail. In Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services (MobileHCI '12). ACM, New York, NY, USA, 93-102. http://doi.acm.org/10.1145/2371574.2371590

 

 

 

S9

Tue Mar 26

ST 17: Malliga Rathinasamy: Models: movement – Fitts Law

1.     **Forlines, C., Wigdor, D., Shen, C., and Balakrishnan, R. 2007. Direct-touch vs. mouse input for tabletop displays. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (San Jose, California, USA, April 28 - May 03, 2007). CHI '07. ACM, New York, NY, 647-656. DOI

2.     MacKenzie, I. S. (1992). Movement time prediction in human-computer interfaces. (Reprinted in BGBG 483-493) online copy.

 

ST 18: Mayank Malhtra: Displays: large screen (wall)

1.     **Nacenta, M. A., Sallam, S., Champoux, B., Subramanian, S., and Gutwin, C. 2006. Perspective cursor: perspective-based interaction for multi-display environments. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (Montreal, Quebec, Canada, April 22 - 27, 2006). CHI '06. ACM, New York, NY, 289-298. (doi)

2.     Kirstie Hawkey, Melanie Kellar, Derek Reilly, Tara Whalen, and Kori M. Inkpen. 2005. The proximity factor: impact of distance on co-located collaboration. In Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work (GROUP '05). ACM, New York, NY, USA, 31-40. http://doi.acm.org/10.1145/1099203.1099209

 

 

T10

Wed Mar 27

MP2: Between subjects groups (Groups J, K)

MP2 between subjects groups pilot protocol

 

S10

Thu Mar 28

ST 19: Elrico Moss, Adam Schofield: CSCW Distributed synchronous applications

1.     Nelson Wong and Carl Gutwin. 2012. Controlling an avatar's pointing gestures in desktop collaborative virtual environments. In Proceedings of the 17th ACM international conference on Supporting group work (GROUP '12). ACM, New York, NY, USA, 21-30 http://doi.acm.org/10.1145/2389176.2389180Rebecca Grinter and Margery Eldridge. 2003. Wan2tlk?: everyday text messaging. In Proceedings of the SIGCHI conference on Human factors in computing systems (CHI '03). ACM, New York, NY, USA, 441-448. (doi)

 

 

ST 20: Daniel Yule: User-centered design in online games

  1. **McEwan, G., Gutwin, C., Mandryk, R., Nacke, L. (2012). "I'm just here to play games": social dynamics and sociality in an online game site. In Proc. of CSCW, Seattle, WA, 549-558.
  2. Cornett, S. (2008). The usability of massively multiplayer online roleplaying games: designing for new users. In Proc. of CHI 2008, Florence Italy, 703-710.

 

 

L11

Tue Apr 2

Wrapping up controlled studies

 

 

T12

Wed Apr 3

MP2: Within-Subjects groups (Groups L, M, N)

MP2 Within subjects groups pilot protocol

 

 

Thu Apr 4

Test 2 (Experimental design thought exercise – controlled evaluations)

Test 2

 

 

Mon Apr 8

Last day of classes in Winter semester

 

MP2 final report due